The importance of continuing education for Virtual Professionals
Creating positive buzz – Chesapeake Ribbons
How do entrepreneurs create positive buzz around their products and services? We’re sharing some answers and tips with you in our “creating positive buzz” series, and today we’re featuring a Philadelphia area “Mompreneur”.
Maryland native, Margie Gunn, launched Chesapeake Ribbons while launching a family. Here is what she has to say about how she creates positive buzz.
Why did you start your business and when?
I officially opened up shop online in 2007 but had started creating products and planning the business earlier. While staying home with my son at the time, I was looking for a way to generate extra income & create products that I could use myself. Having only a son at that time, I decided to make ribbon belts along with hair bows, barrettes, key fobs, etc…to learn more visit Margie’s About Us page.
When you started your business what (if any) public relations activities did you incorporate?
I did most of the marketing myself – I started a blog and networked with other bloggers to get the word out. I started offering giveaways and free samples. I didn’t want to spend money on marketing until I was making some money. I soon found a huge network of other mompreneurs like myself that were very willing to help out and trade/barter services. I also went to websites like Lila Guide & 5 minutes for mom to get the word out about my business….listing it, etc… Did a lot of link swaps as well. I also hand out a lot of business cards and hang them on bulliten boards at various family friendly facilities. And I partnered with a local mom’s group – Moxie Moms.
What public relations activities do you incorporate today?
I still participate in all the same activities as I mentioned above, but I’ve also used Innovate Services marketing and PR help with press release writing and submission and e-newsletter management.
What do you find is the best way for you to “create positive buzz” around you, your business and/or your products?
Word of mouth, referrals, going to blogs for giveaways and reviews, donating products & portion of proceeds to large charities help create positive buzz.
Do you think public relations can be successfully done without expertise in that area? Why or why not?
I think it can be done w/out expertise to an extent (in the very beginning) but to grow to the “next level” it’s wise to have someone with expertise helping out. I still believe word-of-mouth is the fastest way to create buzz.
Have you employed the services of a professional PR firm or professional PR virtual assistant? What was the outcome?
Yes, I’ve used Innovate Services to write press releases and submit them, which drove traffic to my website. And I’ve also used Innovate Services to help develop and manage my e-newsletter. This helps me focus on other aspects including new product development and networking.
What advice do you have for entrepreneurs seeking to “create positive buzz” around their business or products?
Start small and as you begin making more money, then seek up more professional options. It really takes a lot of time in the beginning, network!
Copyright 2010 Innovate Services & Teresa H. Berger
Your 2010 marketing tool box: Press Releases
If you don’t currently utilize press releases as a marketing tool for your business, you might be missing out on an easy tool that could increase your exposure and bottom line.
Over several years, I’ve learned there are some specific, quick truths about press releases.
- You can never be 100% sure your press release will be printed (if submitted to a print publication) or picked up by other sites (if submitted online).
- There are no guarantees that a press release will bring you new business (much like there is no guarantee that if you make outbound calls for a client you will get a live person on the phone and book an appointment…you just can’t guarantee that).
- It takes consistency and quality to produce a good press release and visible results. (You may have to submit several press releases before one even gets printed and you may not get any bites after just one, two or three press releases).
- Press releases are just one tool from your marketing tool box. Don’t expect that solely submitting press releases once a quarter or once a month will generate all the interest and business you desire.
With any marketing tool, you have to be consistent, clear and target your communications to your desired clientele. In order to develop a sound, consistent and clear press release, follow these steps.
- Speak to Your Target Market – don’t develop press releases with sophisticated technical speak imbedded in it unless you are 100% sure your target market will comprehend and value that language. Speak their language; appeal to their vocabulary.
- Keep it Simple – Typically a press release should be one page and highlight your news in the headline and summary at top. If it’s too wordy, people won’t read it…just think of how busy we all are. Everyone is so inundated with news, tips, etc. that often we have to be very selective of what we choose to read. Remember, simplified public relations is best…don’t over-think it.
- Hook Them at hello – The headline is the first thing readers and journalists will see. If they don’t have interest in your headline, they likely won’t read your summary or click the link (if your press release was submitted online). Make your headline stand out and identify your business name or yourself in the headline.
- Consistency is Key – You won’t grow your exposure or gain new clients after just one press release. It’s wise to have a plan and schedule consistent press releases geared toward the time of year, product launches, or specific events throughout the year you will be participating in.
Develop a press release for volunteer events or activities you participate in (as long as it is okay with that organization for you to share your relationship with them).
Did you help Habitat for Humanity this year?
Did you donate money in your business name to a worthy cause?
Are you an active volunteer in your local chamber of commerce?
This type of press release would illustrate your commitment to community. If you are launching a product in January, schedule a press release marketing that product launch once a month until product launch. You can always change the copy within the releases each time providing updated or new information. That will help build interest in your product and maybe even motivate you to complete work on the development of that product sooner!
- When in doubt, get help – If you are at a standstill with how to develop a quality press release, what to write about and which industries or publications to target; get help. Ask a colleague or person in your networking group if they or someone they know can brainstorm with you. Or hire a VA that specializes in writing and press release development to help you throughout the process.
It takes a small effort to develop a good, one page press release to submit online and to your local print publications. And if you know someone affiliated with or working for one of the local publications, try to build a relationship with them. Journalists are inundated with press releases and submissions on a daily basis. Building and maintaining relationships with key journalists would benefit you in your marketing efforts and show your commitment to your business. Finally, who hasn’t heard the saying, “you have to spend money to make money”? To build your business, increase your exposure and get noticed, you will have to make an investment of time and money.
Copyright 2010 Innovate Services & Teresa H. Berger, MBA
Get your client greetings and keep in touch plan off your plate NOW!
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This holiday season let us take care of your holiday greetings to clients, prospects, colleagues and more! We can even use your digital photos to make your holiday greetings even more personal…and an image of your signature can be used too!
What does a virtual marketing firm do?
We thought we’d share our latest video with you to (hopefully) shed light on what virtual assistants or virtual marketing firms like ours can do for your business. It’s long, so we don’t expect you to sit through the whole thing…but we’d be thrilled if you did. Not only do we provide video / slideshow development support, but we can help you promote products, real estate listings and more with them through the various outlets available.
Let us know what you think – the good, bad and ugly by commenting below.
Thanks Giving – 11 Reasons To Be Thankful
Okay, this post is less about public relations, copy writing or editing and more about being thankful for what we have; having a sense of peace and contentment with where we are today. A colleague and friend recently published a book that speaks to this message — one day can make a difference in rediscovering dreams by gaining new perspective, modifying priorities and knowing your purpose.
So in this time of giving thanks, I thought I’d share what I’m thankful for. I wish all celebrating the U.S. day of Thanksgiving a safe and happy holiday!
1. I am grateful for client partnerships and collaborations this past year and those that are growing and will flourish in 2010. This past year I’ve returned to the life of a virtual professional by default (a product of a lay-off) and have continued working relationships with past clients and have built new ones. I’m grateful for each and every client this past year and am in a place where I can say I love all of my clients.
2. I am grateful for my partner and best friend, Peter. We’ve weathered some pretty serious storms — the premature death of my mother, my chronic back problems, and other challenges (ones that we all face at some point in our lives). I’m grateful every day for “my rock”.
3. I’m grateful that the sun rises and sets each day. There’s nothing better than watching a beautiful sunset. Having the time to watch a sunrise or sunset is rare, but when it comes it’s so peaceful and relaxing. As business owners dealing with several client needs at a time and our personal commitments, it’s so hard to practice being in the moment. My hope is that there is more of a commitment to that in the New Year.
4. Are you grateful for the mistakes you’ve made this past year? Why should we be? For one, it’s an opportunity to learn and grow, right? When we make mistakes we’re proving that we’re human but also giving ourselves an opportunity to learn and improve. So I am grateful for the large and small mistakes I’ve made this year.
One large mistake I made recently was to lift too much weight when I knowingly had a bulged disc in my lower back. This simple, or what I thought was simple, act of working on a home project with my husband is part of what led my bulged disc to become herniated…so badly that the orthopedic surgeon I am considering was shocked I was walking with no pain. So, the consequence of that mistake is requiring me to be more mindful of my limits and get surgery to prevent anything worse happening to my body. The consequences of this could be serious (especially if I do not get surgery), but I’m not letting it get the best of me. I’m owning up to that mistake, recognizing my limitations, and pledging to myself to never, ever sacrifice my health and well-being again. I’ve got big, muscular friends that can come by and help with the heavy lifting projects!
5. I am so grateful for the ability to help “create positive buzz” for my clients. I love writing; extracting ideas from clients and turning them into concise communications pieces. I am thrilled when a client gets exposure for their products or services. It’s not about the money; it’s about “creating positive buzz” and helping others achieve their dreams and goals.
6. If I were placing these 11 reasons in order by importance this would be #1. My daughter makes me grateful every day. Life changed completely once I became a mother and I would never change it for the world. I have a new source of laughter and inspiration every day and it’s all wrapped up in a 3+ foot tall, giggly, smiley package.
7. Philadelphia, “the city of brotherly love” is my home away from home. I’ll always consider Maryland my home, but for some reason I was always drawn to Philadelphia. I love this city, I love the diversity and its culture and I love living close enough to hop on the train to grab lunch with my husband or meet a prospective client.
8. I’m grateful for the ability to work from anywhere. As virtual professionals we often have the opportunity or even necessity to work outside of our home offices. I have worked from my back patio overlooking my yard, in the car, at Panera, at clients places of work, at the beach and at family members’ homes. You can be super-productive with a change of scenery from time to time.
9. I’m grateful to have the opportunity to work at developing other dreams and interests. We don’t necessarily have to be tied to one thing always…I’m sure all of us have varying interests and aren’t solely tied to our virtual businesses. Being friendlier to the earth is one of my interests which is why I developed weeBGreen, with the help of a close friend, in April of 2009. My hope is that it grows to be a sought out source for shopping locally and regionally for earth friendlier products for “wee ones”.
10. I’m grateful for the lessons learned from my mother. I had 22 years with her and she is still guiding me today. She was a firm believer in following dreams and often referenced a poem by Louise Driscoll:
Hold fast your dreams!
Within your heart
Keep one still, secret spot
Where dreams may go,
And, sheltered so,
May thrive and grow
Where doubt and fear are not.
O keep a place apart,
Within you heart,
For little dreams to go!
Think still of lovely things that are not true.
Let wish and magic work at will in you.
Be sometimes blind to sorrow. Make believe!
Forget the calm that lies
In disillusioned eyes.
Though we all know that we must die,
Yet you and I
May walk like gods and be
Even now at home in immortality.
We see so many ugly things -
Deceits and wrongs and quarrelings;
We know, alas! we know
How quickly fade
The color in the west,
The bloom upon the flower,
The bloom upon the breast
And youth’s blind hour.
A place apart
Where little dreams may go,
May thrive and grow,
Hold fast – hold fast your dreams!
11. I am grateful for my membership to the organization for virtual professionals, IVAA. I’ve made great connections and have developed lasting client and collaborative relationships through this organization. I’m happy to serve as a volunteer staff writer for the IVAACast and hope to see many of my colleagues at the live summit in April!
What are you grateful for this year?
Share your comments here or on Twitter using #gratitudemonth.
Copyright 2009 Innovate Services & Teresa H. Berger
K.I.S.S. Tip – Best Places to Market Virtual Assistance Services.
Recently I was asked, “where are the best places to market Virtual Assistance services?”
This varies by niche, industry and what your personal interests are. The real question is:
Who is your ideal client?
- A corporate executive?
- A local business?
- Chefs/restaurants?
- Real estate professionals?
- Non-profits?
- Fitness professionals or “Fitpreneurs” as I like to call them?
- Women entrepreneurs?
- Travel organizations?
- A specific trade industry?
- Anyone that understands the value of a virtual assistant?
The possibilities for industry focus in the virtual assisting industry are endless. And as we approach 2010 and remain in economic turmoil here in the U.S., I’m guessing our industry will be gaining even more exposure and interest from organizations that want to work with highly skilled professionals while not having to endure the traditional hiring process; especially if a full-time employee is unnecessary.
Again, where to best market virtual assistance services is going to vary from one virtual professional to the next. My ideal client is not necessarily your ideal client. My comfort level with certain networking situations is not the same as others; to be honest I hate high-pressure situations…so organizations where leads are a requirement are not best for me. But I thought I would share where I communicate with others about my virtual marketing & PR services:
- local networking organizations
- chamber events
- business card exchanges
- Twitter
- online forums
- the gym (if the topic of work arises)
- LinkedIn groups and networks
- special holiday networking events
- moms groups (if the topic of work comes into play)
This list is not all inclusive and may not jive with your interests. It’s just to give you an idea of potential outlets for growing your business connections and building interest in the virtual assisting industry.
Where do you market your virtual assisting services or the industry as a whole? Please comment and share.
And if you have any questions you’d like answered here on the IS blog, send them my way – tchberger@InnovateServices.com.
Copyright 2009 Teresa H. Berger & Innovate Services
Creating Positive Buzz: The Online International Virtual Assistants Convention
Since 2006 the Online International Virtual Assistants Convention has grown by leaps and bounds. Not only can attendees learn from experienced professionals, but also have the chance to network with like-minded individuals from all around the globe.
As a virtual business owner and Virtual Public Relations Assistant, I will be attending the 4th Annual Online International Virtual Assistant Convention (OIVAC), held this year from October 1-3, 2009.
The list of tangible and non-tangible benefits associated with hiring a VA is extensive and all-inclusive. The biggest advantage is the elimination of the accumulation of costs associated with providing employee benefits, paying taxes, purchasing furniture and equipment, the additional costs often associated with training opportunities, and the burden of overhead for additional office space. “As Independent Contractors and Entrepreneurs, Virtual Assistants are responsible for paying their own benefits, insurance, taxes, and other associated costs.
“A VA works from a fully-functional, furnished office, and provides their own equipment, technologies, software, etc. VAs are paid only for time spent on a task and utilize time-tracking software that records duration and billing information associated with the assignment. As a result, the client is not charged for downtime, breaks, lunch, or time away from the office when emergencies occur, etc.” shares Sharon Williams, OIVAC founder. It’s clear that small business owners can experience significant savings both in time and money by hiring a Virtual Assistant.
Further, says Williams, “The 4th annual OIVAC is an event held completely online that offers educational seminars, workshops, an international exhibition and networking opportunities for aspiring and veteran VAs. It also allows VAs to experience, first-hand, examples of how effective and efficient communication and use of technology can launch a practice.”
Worldwide, thousands of office support providers have joined the ranks of work-from-home, full-time, business owners. By attending the Convention, I have access to industry-recognized experts, as well as a wealth of knowledge, experiences and information specifically crafted to benefit me and my business. If you have questions, you’ll find the answers at OIVAC!
About Alliance for Virtual Businesses
Established in June 2003, the Alliance for Virtual Businesses™ is volunteer-directed organization, whose primary mission is to promote the growth of free enterprise between virtual assistants, entrepreneurs, small businesses, corporations, associations and other business entities. At the Web site client-related case studies, industry-related demographics, and a wealth of other types of information are available to facilitate learning about our industry. Visit the Web site at www.allianceforvirtualbiz.com.
About Online International Virtual Assistants Convention
The OIVAC is an online, interactive, “live” yet virtual environment Convention of Virtual Assistants, eager to “Enhance Their VA Practices By Using the Latest in Technology and Communication.” Visit the Web site at www.oivac.com.
Simplified public relations and the small business.
As an entrepreneur and founder of two small businesses, I know the challenges that come hand-in-hand with the entrepreneurs life.
Massive to-do lists, not enough time to accomplish all that we desire to, marketing and promoting ourselves and our businesses often taking a back seat to the simple day-to-day monotony that we so badly need to outsource. In my decade plus experience in corporate and entrepreneurial marketing and PR I’ve seen small businesses all too often eliminate marketing from their priorities.
This is a huge mistake. But it can be avoided with strategically and cost-effectively planning ahead to simplify marketing and public relations tasks so that they are virtually on auto-pilot. Using simplified public relations strategies, you can make lasting connections with complementary organizations without spending a great deal of time or money.
What is simplified public relations? In the manner of getting back to the basics, my belief is that at the core of every successful small business are relationships. Relationship building and public relations go hand-in-hand. Public relations strategies don’t have to be complex and scary for the entrepreneur. You simply need to take a look at your desired end result and work backward. From there you can simply plan out your public relations activities on one sheet and schedule them out on your calendar for the year. The hardest part is coming up with the appropriate outlets to contact and researching what news they want to hear.
If you come from a place of service, offering them your expertise and remain genuine, you’ll have an easy time developing lasting relationships with media outlets. They’ll value you as a source and maybe even seek you out for a newly developed story. Just remember to remain professional, appreciative and put yourself in the contacts shoes…they likely get inundated with queries and press releases on a daily basis.
In small business and the entrepreneurial world, positive public relations = relationship building + service + strategic partnerships + informing others. Done right, it can be an invaluable source for business growth.
Copyright 2009 Teresa H. Berger, MBA & Innovate Services PR|Editorial
Creating Positive Buzz: Local Author & Inspirational Speaker Esther Hughes
From time to time I will be sharing my clients’ news which helps me not only share their exciting events, but also gives you an idea of what a typical press release or story pitch should look like. So consider them case studies if you will and reference them if you need help in writing up that press release or story pitch.
And if you’re still stumped and just want to hand off the writing, you know where to go!
Press Release: People currently affected by cancer have a new source for faith
Author and professional speaker, Esther Hughes, has recently published a book solely for those affected by cancer, Psalms and Prayers for People Affected by Cancer. This new resource acts as a tool for anyone affected by cancer, inspiring thought and offering hope.
Esther Hughes, a breast cancer survivor herself, has experienced first-hand the challenges cancer brings (www.EstherHughes.com). Through her battle and recovery, Esther had profound experiences and felt charged with the mission to share what helped her through each day with others affected by cancer. In Psalms and Prayers for People Affected by Cancer (http://www.amazon.com/Psalms-Prayers-People-Affected-Cancer/dp/1442108797/ref=sr_1_1?ie=UTF8&s=books&qid=1250791040&sr=8-1), Esther shares prayers for each stage of the process of dealing with cancer. Her connection of faith to the positive healing process will inspire anyone diagnosed with cancer to keep a positive attitude.
An accomplished speaker, Esther has shared the message of capturing the gift of each day with womens’ groups, churches, community associations, support and wellness organizations, and at corporate functions. Helen Wolf, Facilitator of “Meet the Authors” class at Delaware Valley College commented, “Esther gives a lively presentation, with material presented in a clear, concise, manner, speaking to the audience, not at them. She shares her personal life experiences, encourages feedback, and weaves hope and positive affirmations. Hearing Esther speak can change your attitude at a crossroad in life, and make a personal difference for you, in just one day.” Her other thought-provoking speaking topics include:
- Discover and Uncover You
- One Day Living: Full Life Collection
- One Day + One Event = Second Chances
- SHAPE for Women
- Caring for People Affected by Cancer
For more information on Psalms and Prayers for People Affected by Cancer or Esther Hughes visit http://onedayliving.com/.
Innovate Services & Client Media Mentions…
http://www.business-opportunities.biz http://blog.cristinafavreau.com http://www.ivaa.org/pdfs/latestcast.pdf http://www.toiletpaperentrepreneur.com/blog
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